AstroPay - WooCommerce Docs

Frequently Asked Questions

Frequently Asked Questions

Why is the payment method not displayed in my store?

The credentials used in the configuration process are not correct. We recommend that you make sure that the configured credentials are correct and that all the steps mentioned in this documentation have been carried out.

If the problem persists, contact support.

How can I view more information about my transactions?

From your AstroPay store and/or dashboard, you can get more details about your transactions.

Is the status of the payment made updated in my store?

Once the buyer makes the payment of the order, you should see the approved payment in your store.

Can I stop offering the payment method?

Yes, whenever you want you can deactivate the payment method, simply go to the Plugins section and click on the Deactivate option.